Last Revised: October 30, 2023
The Superlinks Team is eager to get started on your project! Please provide specific project details when submitting your order and provide any requested information fully. Based on the information you provide, we will start working on delivering the results that meet your vision and your audience’s needs.
2. User Information
By visiting our website and/or our Platform and entering company information, you represent and warrant that your company authorizes you to enter into this Agreement, incur the financial obligations, and use the services of Superlinks on behalf of your company.
Your use of the Superlinks Platform is a personal, non-exclusive, revocable, limited license granted by us to you after you have registered and paid, as required, to use Superlinks’s services. If you breach any agreement, including the policies set forth in this Agreement, Superlinks may revoke this license or restrict your access to Superlinks Platform and related services. Moreover, as a licensee using Superlinks services, no ownership rights are transferred to you as a User. If Superlinks fails to revoke your license or restrict access, such failure on our part does not constitute a waiver of your conduct.
superlinks.com is in the business of providing high-quality link-building services to increase organic traffic to your website through our proprietary software and methodologies. We use our reasonable efforts as measured in our industry, but we can not guarantee rankings, traffic, or conversions, as numerous factors outside our control may affect the results of our service. You understand that your search engine results rankings, revenue, and search engine traffic may not increase, and you accept our services “as is”. By using our Superlinks platform, you release us from any liability related to the results of our services as you understand all external factors that are beyond our control.
5. User Conditions
By becoming a commercial User of Superlinks, you agree to provide Superlinks with access to all information necessary to provide its services, including, but not limited to, your keyword search terms, content, art, guidelines, and any other information that Superlinks would commercially reasonably need to provide its best-in-class services. Any failure or lack of access to such information may prevent Superlinks from delivering its commercial obligations to you, and therefore, you shall not request any refund from Superlinks as a result of your failure or inaction.
6. Superlinks Platform
Superlinks’s platform, proprietary source code, software, UI/UX, dashboard, and other related services on its platform are the sole property of Superlinks. By using the Superlinks platform, you agree to:
- not “scrape”, extract, disassemble, or distribute any data on the Superlinks platform;
- not interfere with Superlinks’s server or any communications or transmissions related to the platform;
- not use any “bots” or automated applications to interfere or interact with the Superlinks platform;
- not give any third-party access to the Superlinks platform through your license;
- not create derivative works or try to improve the Superlinks platform, in whole or in part, and you may not modify, rent, sell, lease, loan, or distribute the Superlinks platform, in whole or in part, to any third party;
- not misrepresent yourself or your entity in using the Superlinks Platform;
- not use the Superlinks platform to violate any rules, requirements, or regulations, local or federal;
- not use the Superlinks platform to cause others any civil or criminal harm.
- not alter or interfere in any way, directly or indirectly, with the Superlinks platform or its related services, including any de-indexing or de-caching of any portion of the Superlinks platform and its original content from a thirty party’s website, such as by requesting its removal from a search engine portal.
Undertaking any of the actions above may cause Superlinks to take any and all actions to remedy any damage, including, but not limited to, terminating our commercial relationship with you and preventing you from accessing our Superlinks platform.
7. User Content
In order for us to provide certain services to you, you may be required to provide us with certain information, images, references, data, or any other information that is useful for us to provide our services to you (“User Content”). Please note that if we believe any User Content may be harmful to the Superlinks platform, we reserve the right to remove, edit, or modify such Content. In addition, we can not guarantee the safety or security of any User Content you transmit to us to use on the Superlinks platform beyond what is customary for our industry.
Moreover, you represent and warrant that you have ownership and permission over the User Content, and such transmission to Superlinks will not violate the rights of any third party. In transmitting such User Content, you grant Superlinks, its partners, affiliates, representatives, employees, and assigns a non-exclusive, limited, fully-paid, royalty-free, revocable, worldwide, universal, transferable, assignable license to display, distribute, store, broadcast, transmit, reproduce, modify, prepare derivative works, or use and reuse all or part of your User Content to provide our services to you. Finally, you grant Superlinks a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into the Superlinks platform any suggestion, enhancement request, recommendation, correction, or other feedback you provide relating to the operation of the Superlinks platform.
9. System Interruptions
Superlinks uses third-party contractors to host and maintain its platform. Therefore, we cannot control nor predict if there are any disruptions to our platform as a result of such third-party contractors not fulfilling their obligations or any act caused by parties outside of our control that may prevent our platform from being available to you. Superlinks continually strives to ensure any downtime is limited and does not materially affect our services to you.
10. Platform Changes
Superlinks operates in a rapidly changing industry, and therefore, we reserve the right, at any time and for any reason, legal or otherwise, to make any changes we deem necessary to improve our platform and related services.
Some payment methods used by Superlinks may depend upon third-party payment processors and such payment processors’ terms and conditions, including any fees, taxes, and other administrative third-party payment costs. When applicable, you must agree to our third-party payment processors’ terms and conditions and give accurate, complete, and current information for processing payments. If you fail to pay or agree to such third-party payment conditions, we reserve the right to suspend or terminate our services without any liability to us.
Local and federal tax rules and regulations are constantly changing. In the future, if Superlinks requests any taxes to be paid by you as a result of providing our Superlinks platform to you, then you agree to pay such taxes.
13. Automatic Payments
For our services to be delivered, the User must subscribe to one or more of our subscription packages. Such a subscription requires a credit card on file to be charged for recurring services. In order for Superlinks to deliver the chosen service, you authorize Superlinks to auto-charge your credit/debit card as per the chosen subscription. You must pay the subscription price in a timely manner. Failure to do so may cause service interruptions. If at any time you wish to cancel our services, you may do so by notifying your Superlinks representative or choosing Superlinks Platform to do that. Upon cancellation, you may be restricted from accessing all or certain parts of our services or the Superlinks platform.
14. Subscription Pricing
We reserve the right to change such pricing to stay competitive in our industry and continue offering best-in-class services. However, Superlinks will NOT change the price of services you are currently subscribed to without letting you know in advance.
Outreach Delivery Management
The User agrees to allow Superlinks to use a separate domain similar to the User’s domain for outreach purposes. If the User cannot provide a separate domain for outreach purposes within a reasonable timeframe, Superlinks will purchase, configure, and maintain the outreach domain, emails, and all respective outreach infrastructure as part of a currently active subscription. In case of subscription cancelation, such a domain will be transferred to the User at no additional cost, subject to data clearance.
The Service Provider will use its best judgment to disqualify links with significant information that is part of a link farm, or PBN, and invalidate links later discovered not to meet these criteria.
Superlinks agrees to compensate the User for removed backlinks that the User has paid for, but the respective website’s editor has removed within 6 (six) months after the respective link is acquired. The replaced link will be relevant, qualitative, and free of charge.
The User can claim a (paid) backlink within 30 calendar days after the link has been acquired and reported by Superlinks. Once a backlink is claimed by a User, Superlinks will use its best judgment to investigate the claim and respond accordingly. If Superlinks concludes the claimed backlink/s do NOT meet the quality of backlinks specified on the subscription the User has subscribed to, Superlinks will replace claimed backlinks with new backlinks, free of charge.
Your monthly budget works as credit; whenever we build a link, the price for that link is deducted from your credit. The price of that link will be deducted from your budget each month, and we will continue to build links until the budget is used up. If we ever fall short of using all your budget, the remaining credit will roll over to the next month. If you decide to cancel, we will refund the remaining credit back to you after a 90-day grace period. So you never overpay and always know what you paid for.
- Provide original, high-quality content as per respective subscription
- Follow any special instructions or criteria provided by the User and agreed to by Superlinks, including but not limited to brand guidelines, standards, strategy, approach, or writing style.
- Treat the User, its audience, and the brand with professionalism, courtesy, honesty, and integrity.
- Respond to any request for changes or improvements in the content as per the number of iterations specified in the package the User has subscribed to within 5 (five) working days.
To deliver the respective content asset, the user shall provide supporting information, guidelines, priorities, guidance, and other material as requested by Superlinks. The User must accept or reject delivered content pieces or request alteration thereto within five (5) business days of Superlinks’ submission to the User. Superlinks shall be deemed submitted as of the date upon which they are received by the User or the date they are uploaded to the shared file service. If no feedback is received within 5 (five) working days, Superlinks considers the content auto-approved and has the right to publish it on relevant channels. The content will be delivered in a format specified on the respective subscription. Extra fees may apply if the User wants to deliver the content in a different format than the one specified on the subscription (e.g., HTML page format)
Once Superlinks has delivered a piece of content to the User, the User has full copyright ownership of that content, subject to all fees paid for that content. Under no circumstances shall Superlinks ever republish, recycle, or redistribute the content that has initially been created for you without your written permission, provided that we may maintain a copy of the content for legitimate business purposes, such as legal and marketing purposes. You grant us a license to show the content in full or excerpted form to potential future Users of Superlinks as a sample of our quality work.
All services are final, as Superlinks has considerable upfront costs in delivering our best-in-class services. If you are ever dissatisfied with our services, you should speak to your designated Superlinks representative, and Superlinks’s management shall try to work on achieving a solution in everyone’s best interests. The User agrees that the delivery of some parts of the work may depend on third parties, or some campaigns may need more time to show results. As such, Superlinks has a 90-day grace period to deliver the agreed results of a particular month the user has made the purchase. Once this grace period is over, Superlinks shall refund the respective amount paid by the User but not delivered by Superlinks. The 90-day grace period will also be effective if either party cancels an active subscription or an active subscription has reached its end date, and there is still a part of purchased services not delivered by Superlinks to the User.
Superlinks works with a wide variety of Users in various industries. Superlinks may provide campaigns and/or other deliverables that aim to meet certain objectives within a timeframe. These campaigns/deliverables are based on our good faith estimates of when Superlinks believes it can achieve the campaign’s objective. If Superlinks does not achieve the objectives immediately within certain timeframes, Superlinks reserves the right to modify the campaign or objectives to satisfy the User before or during the 90-day grace period. You acknowledge that these campaign timelines are non-binding in nature, and the underlying service or contractor agreement shall govern the User and Superlinks contractual relationship.
19. Intellectual Property
Superlinks and its affiliated entities, marks, designs, graphics, dashboard, copyrights, trademarks, logos, websites, software, source code, and all other intellectual property created now and in the future are protected by intellectual property rights under state, federal, and international laws and regulations. You agree not to use, copy, or distribute any intellectual property of Superlinks without our express written consent.
Neither Party shall solicit, offer work to, employ, or contract with any Personnel of the other Party or its affiliates Personnel without written consent during such Personnel’s participation in Services or during the twenty-fourth (24) months after the conclusion of such participation. “Personnel” means any individual the Service Provider has engaged or is currently engaging as an employee or independent contractor and with whom the User comes into direct contact in the course of obtaining Services.
The User grants Superlinks the right to use the User’s pictures, logos, trademarks, website images, pamphlets, or content to deliver the work the User has subscribed to. The User also authorizes Superlinks to show the results of the respective outreach campaign content in full or excerpted form to potential future users of Superlinks as a sample of our quality work, subject to the confidentiality of the private User data.
Superlinks PLATFORM AND RELATED SERVICES ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS AND Superlinks, ITS AFFILIATED ENTITIES, EMPLOYEES, MANAGERS, OFFICERS, ASSIGNS OR AGENTS HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. Superlinks SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Superlinks MAKES NO WARRANTY OF ANY KIND THAT THE PLATFORM, SOFTWARE, RELATED SERVICES AND DOCUMENTATION, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET YOUR OR ANY OTHER PERSON’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE PLATFORM, RELATED SERVICES OR THE SERVER THAT MAKES THE PLATFORM AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS.
23. Limitation of Liability
IN NO EVENT WILL Superlinks, ITS AFFILIATED ENTITIES, EMPLOYEES, MANAGERS, OFFICERS, ASSIGNS OR AGENTS BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (a) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES RELATED TO THE PLATFORM OR OUR SERVICES; (b) INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS RELATED TO THE PLATFORM OR OUR SERVICES ; (c) LOSS OF GOODWILL OR REPUTATION RELATED TO THE PLATFORM OR OUR SERVICES; (d) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY OR RECOVERY OF ANY DATA, OR BREACH OF DATA OR SYSTEM SECURITY RELATED OT THE PLATFORM OR OUR SERVICES; (e) COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER Superlinks WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE; (f) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR PLATFORM VIA A THIRD PARTY; OR (g) ANY ACTION RELATED TO THIRD PARTY COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE. DESPITE THE FOREGOING, IN THOSE STATES THAT DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, IN NO EVENT WILL Superlinks’S AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNTS PAID TO Superlinks OVER THE LAST SIX (6) MONTHS TO USE OUR PLATFORM AND RELATED SERVICES.
You agree to defend, indemnify, and hold harmless Superlinks, its affiliated entities, its officers, directors, managers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to reasonable attorney’s fees) arising from:
- your violation of this Agreement ;
- your use of the Superlinks platform and related services;
- your actions, direct or indirect that impede or restrict third parties from freely accessing the Superlinks platform and related services, or
- your violation of any third-party rights, including, without limitation, any intellectual property or contractual rights.
This indemnification provision survives this Agreement and your use of the Superlinks platform and related services. You agree that to defend us over any claims brought as a result of the foregoing, we reserve the right to choose our counsel to defend at your costs, including any fees, court costs, investigations, and other related disbursements. In the event that we choose to settle any claim related to the foregoing, you agree that such settlement is at our discretion and your costs.
Should you believe that any copyright infringement has taken place, then please contact us by doing the following:
- Provide us with your name, the person or entity who has been infringed if different from your name.
- A description of the copyright infringement.
- Location on the Superlinks platform that you believe contains the infringement.
- A statement in good faith from you that you are the copyright owner and no other third party has a legal right to such property and that you swear, under penalty of perjury, that the information you have provided is completely accurate and as the exclusive copyright owner have the right in law to bring infringement proceedings with respect to its use.
You must sign this notice and submit it to: [email protected].
26. Governing Law
This Agreement shall be construed and enforced according to the laws of the State of Delaware in the United States, and any dispute under this Agreement must be brought exclusively in the state or federal courts located in New Castle County, Delaware.
Any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in New Castle County, Delaware. In the event that the parties cannot reach an agreement on an arbitrator, the arbitrator shall be selected by the arbitrator selection procedures established by the American Arbitration Association. The arbitration shall be held, and the award shall be rendered in English. The arbitration shall be administered in accordance with the American Arbitration Association’s Commercial Arbitration Rules in effect as of the date you first entered into a contractual relationship with us. Judgment on the award may be entered in any court having jurisdiction. Each party shall bear its own costs and split the arbitration fees. If a party fails to pay its share of the arbitration costs, then the party advancing costs for arbitration may charge interest at the highest rate permissible by law on such non-payment amount and receive reimbursement for reasonable legal fees and collection costs. Each party acknowledges and agrees that such non-payment provision is reasonable and necessary. Notwithstanding the foregoing, no party shall be responsible for another party’s legal expenses incurred in relation to any arbitration.
Any non-enforcement of any particular provision or provisions of this Agreement or any applicable law should not be construed as our waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.
29 Intellectual Property Rights
Nothing in this Agreement will transfer any right, title, or interest in a Party’s designs, inventions, patents, copyrights, trade secrets, trade names, or other Intellectual Property to the other Party. The User and Superlinks will each retain all pre-existing rights they may have in their respective Intellectual Property. Superlinks agrees that all Intellectual Property in any work produced by or on behalf of the User as part of a subscription shall vest in and belong to the User to the extent that full payment has been made to Superlnks for such work.
Our engagement usually involves month-to-month or longer-term engagements. Please be aware that upon termination of your account, access to portions of our Superlinks platform and our related services may be revoked immediately. Superlinks reserves the right to terminate this agreement with you if: (1) you have violated any applicable laws while using our Superlinks platform; (2) if you have violated this Agreement; or (3) if we believe that any of your actions may legally harm Superlinks, our business, our reputation or our business interests, at our sole decision or discretion.
31. Entire Agreement
Superlinks reserves the right to amend or otherwise modify these Terms at any time. In such cases, Superlinks will appropriately inform the User of these changes. Such changes will only affect the relationship with the User from the date communicated to the User onwards. The continued use of the Service will signify the User’s acceptance of the revised Terms. If the User does not wish to be bound by the changes, they must stop using Superlinks’s Service and may terminate the Agreement. The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from Superlinks. If legally required, the Owner will notify Users in advance of when the modified Terms will take effect. PLEASE BE AWARE THAT ANY DISPUTES WITH THIS AGREEMENT ARE SUBJECT TO ARBITRATION. If you do not agree with any amendment, you must cease immediately using our Superlinks platform or any related services.
33. Relationship of the Parties.
Notwithstanding any provision hereof, for all purposes of this Agreement, each party shall be and act as an independent contractor and not a partner, joint venture, or agent of the other and shall not bind nor attempt to bind the other to any contract.
If you have any questions or issues or are having trouble accessing or using the Superlinks platform, please contact your Superlinks associate immediately.